HCP Provider Portal

FAQs |

Home

*User ID

Forgot User ID?

Where do I enter my password?

Protect Your Privacy!

Always log off and close all of your browser windows

Would you like to enroll as a Provider?

Provider Enrollment

Drug Resources

Fee-for-Service Pharmacy Resources

Fee Schedule

Search Fee Schedule

Broadcast Messages

ATTENTION PROVIDERS: Beginning 7/1/2023, all PA requests will be processed by Kepro. Please send all PA-related documents, including clinical information, to Kepro effective 7/1/2023. This includes any communication about existing PAs that were submitted prior to 7/1/2023. Effective 7/1/2023, please also direct all PA-UM administrative review requests to Kepro.

Effective 7/1/2023, Kepro will also be the Right Choices Program (RCP) administrator for IHCP fee-for-service members, effective 07/01/2023. The RCP referral process will not change, and will continue to be submitted through the IHCP Provider Portal. However, RCP questions can be directed to the Kepro phone number listed below.

Effective 7/1/2023, Kepro’s contact information is as follows: fax: 1-800-261-2774; mail: 6802 Paragon Place, Suite 440, Richmond, VA 23230; Kepro’s toll-free telephone number: (866) 725-9991; or through the Atrezzo Provider portal: https://portal.kepro.com/

What can you do in the Provider Healthcare Portal?

Through the Indiana Health Coverage Programs (IHCP) secure and easy-to-use internet portal, healthcare providers can:

Submit claims
Check on the status of their claims
Inquire on a patient's eligibility
View their Remittance Advices
Request prior authorization

Managed Care Entities can:

Enroll, disenroll, and update primary medical providers
Review their encounter claims
Inquire on a managed care member's eligibility

In addition, the Portal provides access to a wide variety of IHCP information and resources.

Providers

Website Requirements

Notify Me