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Gainwell Technologies is commencing migration of the Indiana Medicaid System to the Cloud (AWS-Amazon Web Services). This Portal will be migrated to the Cloud as a part of this initiative over the next 9-10 months. The Portal address (URL) will not change. The timeline for 'Cloud cutover' will be communicated when the date is finalized. Share this initial update with your Network teams for impact analysis. Send any questions about this migration to
FQHC/RHC providers: As published in BR202223 on June 7, 2022, outpatient crossover claims that denied incorrectly for EOB code 0558-coinsurance and deductible amount is missing indicating that this is not a crossover claim are being reprocessed.Providers should not resubmit claims denied for this EOB as a medical claim. This will create a duplicate payment when the previously denied UB’s are reprocessed. Any overpayments will be recouped. Please watch for further publications.

What can you do in the Provider Healthcare Portal?

Through the Indiana Health Coverage Programs (IHCP) secure and easy-to-use internet portal, healthcare providers can:

  • Submit claims
  • Check on the status of their claims
  • Inquire on a patient's eligibility
  • View their Remittance Advices
  • Request prior authorization

Managed Care Entities can:
  • Enroll, disenroll, and update primary medical providers
  • Review their encounter claims
  • Inquire on a managed care member's eligibility

In addition, the Portal provides access to a wide variety of IHCP information and resources.


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