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Attention Alternate EVV (Electronic Visit Verification) Providers and Vendors,

On June 11, 2021, Sandata will be deploying a system update to the Aggregator which will now allow providers to submit service code modifier combinations in any order and case. This update will allow visits to be submitted successfully that had been previously rejected for submission which does not match the current order listed in the Alternate EVV Specifications Addendum v2.6.

Once the change has been made on June 11, 2021, Alternate EVV Providers and Vendors will be required to resubmit any previous visits that were rejected as of January 1, 2021. We also ask that all re-submission of data does not occur until after the June 11, 2021 update.

If you have any questions, please feel free to reach out to Customer Care at

What can you do in the Provider Healthcare Portal?

Through the Indiana Health Coverage Programs (IHCP) secure and easy-to-use internet portal, healthcare providers can:

  • Submit claims
  • Check on the status of their claims
  • Inquire on a patient's eligibility
  • View their Remittance Advices
  • Request prior authorization

Managed Care Entities can:
  • Enroll, disenroll, and update primary medical providers
  • Review their encounter claims
  • Inquire on a managed care member's eligibility

In addition, the Portal provides access to a wide variety of IHCP information and resources.


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